This post is a complete guide on what is LG IMS? What is it? Is it a virus, bloatware, malware or a spyware? Also, is it safe? Thereafter, how to fix this error? And other such important issues.

There’s tons of confusion associated with LG IMS. Therefore, through the course of this article, we’ve explained its actual meaning and have described how you’ll fix the “LG IMS has stopped issue.” We’ve also got covered some commonly asked questions and other problems reported by users.

LG IMS — What is it ?

LG IMS (IP Multimedia Subsystem), a framework that’s liable for delivering services like Voice over Long-Term Evolution (VoLTE) and (Wi-Fi calling). The LG devices don’t use this framework exclusively. This is also found in the other device providers too. In LG devices, the package name of this framework is com.lge.ims, and there’s nothing wrong if you see it within the running Android system apps.


Various Issues

Below we’ve covered three basic issues caused by LG IMS. Two of them aren’t actually issues, they’re reported by users but it’s just how the framework works.

More Battery Usage

According to some users, LG IMS is liable for high battery usage, and that they think it’s a problem . As mentioned before, it’s a framework that’s liable for delivering services like Wi-Fi calling. When people see IMS (com.lge.ims) within the top apps of battery usage, they think the app is draining the battery. But, actually , it might be due to using phone mostly for VoLTE or Wi-Fi calling.

Location Turning on Automatically

No matter what carrier you’re on and what device you employ , IMS service can automatically activate the various services like GPS to locate you and use that info for Wi-Fi calling without interruptions. In case your location is somehow disabled due to security issues, your device won’t be ready to share your location when contacting emergency services, but your carrier may share the situation .

Unfortunately, LG IMS Has Stopped message

LG IMS message may be a problem which will start shooting up on devices just like the LG G series, Stylo, LG wing, and more. Sometimes it pops up occasionally, and in some instances, it just doesn’t stop, preventing you from using your device. We don’t have the precise reason why the LG IMS starts malfunctioning like this, but we sure skills to repair it. Please inspect subsequent section to work out the way to solve the difficulty .

Here’s a post on Com Sec ePDG !!!!

Fixing the issue of “Unfortunately, LG IMS Has Stopped”

There are multiple solutions for this issue; we’ve tried to bring out all methods, so you’ll try them, and one among them should definitely work.


Uninstalling Recently Updated and/or Installed Applications

Sometimes the LG IMS dialog starts shooting up after updating or installing apps. In that case, go and search for all the installed apps in settings and check if there’s any app that you simply installed or updated recently. If you find any such application installed recently then kindly uninstall the same. This might solve your message issue. If it does not solve the issue right-away. Lets quickly move to the next method.

Changing the IP Version Using the Hidden Menu

  • Go to the hidden menu by dialing 277634#*#.
  • Find and tap on “IP Version.”
  • Change the setting from “IPV6V4” to “IPV4V6.”
  • If the “Unfortunately LG IMS has stopped” keeps shooting up , you’ll enable the flight mode.
  • Then, finally disable it once you’re through with the hidden menu settings.

Performing Factory Reset

This in any case, should be the ultimate step to solve any issue. Also take note, that this step wipes your data completely so before performing this step, kindly take a backup of your data otherwise it will be lost in the kerfuffle of this step of factory resetting your smartphone device.

  • Go to Settings > General tab > Backup & reset.
  • Tap on Factory reset to start out the method .
  • If your device warns you about wiping data, accept it and wait until it completed the method , and restarts your phone.

Disabling LG IMS

As mentioned before, LG IMS is a crucial framework; once it’s disabled, you’ll not be ready to use VoLTE and Wi-Fi calling. So if none of the methods is functioning for you, try disabling it using the steps mentioned below.

  • Go to the hidden menu by dialing 277634#*#.
  • Tap on field trial > Modem settings > VoLTE on/off.
  • Now disable IMS and restart your phone.

The final Method : Flash Custom ROM on your device

It becomes complicate for people with low tech knowledge to put in a custom or stock ROM. It’s up to you which of them one you would like to flash, but we recommend choosing stock Rom. In case, you propose to travel ahead with custom ROM, you’ll Google ”How to flash custom ROM on (device name) and follow the steps to finish the method .


The various methods mentioned in details here are good to solve for your problem. All the methods work well for anybody. So, try each step diligently. In case the first two methods don’t work or any method doesn’t work then only try the Factory Reset method or the Flashing Custom ROM method. Do remember to backup your data before these steps so that all is not lost in the process. These methods will thus, comfortably solve the issue and get rid of your problem.

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