Smartphones are our best friends the important little pocket computers bailing us from tough situations. They have become so convenient that we can’t even imagine our lives without them. Internet connection is one of the most important things to bring out the best smartphone experience. So, whenever the internet stops working the world seems to be a hard place to live in. When this happens what do you do to get back in business again? If your Wi-Fi is working then you know it’s a cellular network issue. So, here are some solutions to restore certain apps not working on wifi but work on mobile data. So, let’s dive into action.
Also Read: Call of duty mobile unable to connect to the game
How to fix Certain apps not working on wifi but work on mobile data !!
Turn your Airplane mode on and off
When you put your phone on airplane mode it turns off all the wireless antennas which include Wi-Fi, mobile data, and Bluetooth. So, sometimes putting your phone on the airplane mode on and off can easily reset the settings and bring everything back to normal. Airplane mode is also easy to do from Quick Settings. Then also if you can’t find it you can easily find it in Settings > Network & internet > Airplane mode.
Sometimes the simplest of things can solve complex problems you can generally solve most of the phone issues with a simple reboot. Several different situations can cause mobile data problems, and the truth is if you are here looking for the solution then a simple reboot will not solve it. But it doesn’t hurt to give a good old reboot a try. Who knows it might just work.
Check your plan?
Some mobile data plans have limitations and throttles. If your internet is not working you need to look into the plan’s terms and see if you used more data than you should. To check if you might have been throttled or capped. Also, there might be a chance that you may be late on your payment. Don’t worry about it this can be fixed easily and even the best of us forget to pay our bills sometimes.
Re-insert your SIM card
Sometimes there can be problems with the SIM card maybe they have moved from their position or sometimes pins can get out of line. So, it’s a good idea to move your SIM card out and then reinsert it again if the above methods are not working out for you. Try to clean it a bit. It is a good way to try to get your mobile data working again.
Is it Google?
There might be also a chance that it is your Google that may be causing the problem of certain apps not working on wifi but work on mobile data. You can try the steps given below to fix the issue easily.
- Firslty, you need to clear the cache from the Google Services app: Settings > Apps & notifications > See all apps > Google Play Services > Storage & cache > Clear cache.
- Now you need to look for any system software updates that may be available: Settings > System > Advanced > System Update > Check for updates.
- Now Go to the Settings app and then search for the Accounts section. Then access it and then delete your Google Account and then after sometime add it again.
Reset the APN
Your APN is one of the important factors through which your phone connects with your mobile carrier’s network. You can think of APN as the Wi-Fi password for the mobile data but it is a little more complicated with IP settings gateway details and much more than that.
All the various phones have various APN settings but mostly they are under Mobile Data, Wireless Controls, or Wireless & Networks sections. Now access the menu have and then look for the Access point names and then click on the menu icon and select the Reset to defaults.
Reset Network Settings
Now if the other above things are not working. The problem is likely related to the network and in this case, you need to reset the network setting to factory defaults which might fix the issue. For that go to Settings > System > Advanced > Reset options > Reset Wi-Fi, mobile & Bluetooth > Reset settings.
Get Professional Help
Now also if it doesn’t work then we think it’s time you seek some professional help to inspect your device. There might be a chance that it could be a hardware problem. Reach out to your phone manufacturer or your carrier. Also, this is the time you want to contact your insurance provider if you have it.
So, if you are struggling with the problem of certain apps not working on wifi but work on mobile data. Don’t worry we have provided all the information you need to solve the issue. One of them might work for you. If not the last one is the option you need to try. Hope you find this information useful. Thank you for the read.