Snapchat Customer Support

Snapchat is an app that youngsters use on a daily basis to exchange snaps and stay connected with their friends. Sometimes, users face issues with the app but they are not aware of a certain remedy. This is because Snapchat doesn’t provide a certain contact number through which its users can contact them. However, the app has various other means through which you can contact Snapchat and they will help you in solving all the issues. In this blog, we are going to discuss 8 ways to contact Snapchat Customer Support.

Also read: How To Delete Cameo On Snapchat?

8 ways to contact Snapchat Customer Support

1. Snapchat Support Online Resources

If you are a Snapchat user then you must have heard about Snapchat Support. It is a thorough resource provided by the platform that answers frequently occurring queries among its users. So, we recommend you use Snapchat Support Online Resources before you try to contact the Support team. This is because you may get the required solutions here only. The main topics available on the panel are as follows:

  • Privacy
  • Memories
  • My Account is Hacked
  • Games and Minis
  • Friends

There are other topics available there too so you should explore them to find step-by-step solutions. However, if you do not find the solution here then it is time to move on to the next Snapchat Customer Support.

2. Report Link

You can use this method if you want to report any snap or other abusive content on Snapchat. You can do so by following the steps given below:

  • Firstly, you have to navigate to a snap and click on the three dots available in the top right corner.
  • Secondly, you will see various options. You have to select Report Snap among the various options available on the screen.
  • When you click on it, you will see various reasons on the screen. You have to find the aptest reason behind Reporting.
8 ways to contact Snapchat Customer Support
  • You have the option to further describe and submit the Report as shown in the image below.
8 ways to contact Snapchat Customer Support
  • Lastly, you have to click on the Submit option.

This is a great option but you have to ensure that you are logged into Snapchat for doing so. Additionally, you don’t have to worry about people discovering your identity. This is because the identity of the person reporting is kept safe by the app.

3. Online Snapchat Help Center

You can utilize the method of Online Snapchat Help Center by following the steps given below:

8 ways to contact Snapchat Customer Support
  • Secondly, you will be given various reasons among which you have to select the most appropriate one for contacting them. You can see the reasons in the image below:
  • Now you will see an option saying “Need help with something else”, in reply to which you have to click on “YES”. 
  • Lastly, you have to enter the required credentials like email, mobile number, etc. along with the problem you are facing. After doing so, write the captcha you see on the screen and Send it. Now be patient and wait until you get a response from the Snapchat team.

4. Snapchat Community On Reddit

The next method in the 8 ways to contact Snapchat Customer Support is reaching out to the Snapchat active community available on Reddit.

8 ways to contact Snapchat Customer Support

You can easily post your query related to Snapchat and you will get the answer. So, it is a reliable method that you can try.

5. Snapchat Support via Twitter And Linkedin

Like the previous method, you can also contact Snapchat through other social networking mediums like Twitter and Linkedin.

In this method, you can easily reach out to Snapchat Customer Support by tweeting or mentioning them on LinkedIn whichever works best for you.

6. Snapchat Support via Email

Even though Snapchat does not provide an official email id through which its users can contact them, we can always work around it. You can easily find someone working in Snapchat departments on LinkedIn. Then, you can reach out to them and tell them your problem. Additionally, there are other tools such as RocketReach or Lusha. You can use them and contact them to ask for their email ids.

7. Snapchat Business Help Center

This is another one of the 8 ways to contact Snapchat Customer Support. Sometimes, it so happens that Snapchat marketing consultants reach out to you. It may be because of some advertisement. You will receive emails where they will provide their skilled guidance to you. It may happen that these kinds of emails are just sitting in your inbox and you haven’t noticed them. But now that you need help from them, it is best to find such emails and follow up on them. In this way, you will be able to contact them through a call and get expert advice directly from Snapchat marketing experts.

8. Direct reach out to Snapchat

The last method that you can try in the 8 ways to contact Snapchat Customer Support is directly reaching out to them. In this method, you have to manually reach out to them by sending a letter directly to the Snapchat Headquarters in the USA. The address for the same is as follows:

Snap Inc
2772 Donald Douglas,
Loop North Santa Monica,
CA 90405

Snapchat Headquarters


We hope that our blog ‘8 ways to contact Snapchat Customer Support’, helps you in reaching out to Snapchat. And in return, you get the solution to all the issues you are facing. These 8 ways are exhaustive in nature and you will be able to contact them one way or another. Thank you for reading our blog!

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